Faq's
Frequently Asked Questions (FAQs)
1. What is Rovewear Store?
Rovewear Store is your one-stop destination for stylish, comfortable, and high-quality fashion. We offer a wide range of apparel, from casual wear to formal clothing, all at affordable prices. Our mission is to provide you with trendy and timeless pieces that help you express your unique style.
2. How can I place an order?
To place an order, simply browse our website, select the products you'd like to purchase, and click on "Add to Cart." When you're ready, click the "Cart" icon to proceed to checkout. Follow the instructions to complete your order and make payment securely.
3. Do you ship internationally?
Currently, we offer shipping within India. We are working on expanding our shipping options to international locations in the future. Stay tuned for updates!
4. How long will it take to receive my order?
Orders are typically processed and shipped within 2-5 business days. Delivery times will vary based on your location, but most orders are delivered within 5-10 business days. You’ll receive a tracking number as soon as your order is shipped.
5. What payment methods do you accept?
We accept all major credit and debit cards, including:
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Visa
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MasterCard
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American Express
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Paytm
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UPI
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Net Banking
All payments are processed securely to protect your personal information.
6. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.
7. Can I cancel or change my order after placing it?
Unfortunately, we are unable to make changes or cancel orders once they have been processed. If you need to make a change or cancel, please contact us as soon as possible, and we’ll do our best to assist you.
8. How do I return or exchange an item?
If you’re not happy with your purchase, you can return or exchange items within 15 days of receiving them. Items must be unused, unwashed, and in their original packaging. To initiate a return or exchange, please contact our customer service at rovewear.store@outlook.com.
9. Do you offer gift cards?
Yes! We offer digital gift cards that can be used for any purchase on our website. Simply visit our Gift Cards section to purchase one for a friend or loved one.
10. Is my personal information safe?
Absolutely! We take your privacy and security seriously. Our website uses SSL encryption to protect your personal information, and we never share your details with third parties.
11. How do I contact customer support?
You can reach our customer support team by:
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Email: rovewear.store@outlook.com
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Phone: 7984987282 (Available from 9 AM - 6 PM, Monday to Saturday)
Have a question that’s not answered here?
Feel free to get in touch with us directly, and we’ll be happy to assist you!